Welcome. We are excited to have you as a customer, and we look forward to the opportunity to serve you.
Easily Pay Your Mortgage Loan With OneUnited Bank
There are many ways you can manage your mortgage and make a payment on your OneUnited Bank mortgage loan, including:
Pay Via Online Banking
You can make a one time payment on your mortgage loan from your checking/savings account including accounts from banks other than OneUnited, using Online Banking.
Setup Online Banking:
Step #1: Enroll or login to online banking
Step #2: Under “Move Money” tab, select “Loan Payment”
Step #3: Follow the instructions to pay from your OneUnited Bank account, or a bank account at another institution
No credit or debt card payments are accepted*. Same day, or future day payment options are available.
All payments made by 4PM Pacific/7PM Eastern will be credited to your loan on the same day.
Payments made after 4PM Pacific/7PM Eastern will be credited to your loan the next business day.
Automatic Loan Payment
OneUnited Bank Automatic Loan Payment is a convenient, economical and efficient way to make your monthly mortgage payment. Using this method, you can schedule recurring loan payments to be automatically deducted every month from your checking or savings account on the date that you choose.
Setup recurring automatic loan payments:
Step #1: Complete and sign the ACH Authorization form, which you can download here
Step #2: Provide a copy of a voided check from the checking account being used for the loan payments
Step #3: Fax the form and voided check to 323-293-8701 or mail the form and voided check directly to OneUnited Bank, Loan Servicing Department, 3683 Crenshaw Blvd. Los Angeles, CA 90016
Mail In Your Payment
Mail In Your Payment
Mail In Your Payment
Make your check payable to OneUnited Bank and write your mortgage loan number on the check. Payments received by 4PM Pacific/7PM Eastern will be credited to your account the same day. Payment received after 4PM Pacific/7PM Eastern will be credited to your account the next business day. Please, allow 4 to 7 days for the post office to deliver your payment.
Standard and overnight payment address:
OneUnited Bank
Loan Servicing Department
3683 Crenshaw Blvd
Los Angeles, CA 90016
Get Help
By Phone
You can contact us at (877) 663-8648
Select Option 5
Our business hours are Monday through Friday; 11:30AM to 8PM Eastern (8:30AM to 5PM Pacific)
Questions about your loan, Qualified Written Requests, address changes, and other correspondence may be faxed to (323) 293-8701 or mailed to:
OneUnited Bank
Loan Servicing Department
3683 Crenshaw Blvd
Los Angeles, CA 90016
We believe you have the ability to grow, strengthen and financially empower yourself and your community. Get started at our Financial Education Center today, for free.