Real help, from real people.

The Customer Support Team

When you have questions or need help with your account, we’re here to help. Our customer support team is dedicated to making your experience banking with OneUnited a wonderful one.
3 Easy Ways to Get Help

Visit Contact Us and select your Main Topic. Like magic, the answer will appear! Whether you have questions about loans, transferring money, or just want to change your privacy settings, you can use our secure Contact Us page for answers.

If the answer on Contact Us does not address your question, select NO, then simply submit the Contact Us form and explain your question. Once you submit, a Customer Support team member will contact you by email or phone within 48 hours.

If you need an immediate answer, call us at (877)-663-8648. Our Customer Care team is standing by to take your call. If there is a long wait time, you can leave a voicemail message and a Customer Support team member will contact you back by email or phone.

Financial Education Center

We believe you have the ability to grow, strengthen and financially empower yourself and your community. Get started at our Financial Education Center today, for free.