Beginning Friday evening, January 27, 2023, beginning at 9 PM ET, we will be updating one of our internal systems. This update may cause a few services to be temporarily unavailable. The system update will be completed over the weekend.
- The update will NOT impact your account with us, your card usage or access to account information in online banking or in our mobile banking app.
- The update may temporarily impact access to our FAQs, our application process for new customers or certain features in online and mobile banking such as ordering a new card, setting up direct deposit, accessing our Advocate, CashPlease or CardSwap services or chat. We apologize in advance for the inconvenience.
We appreciate your patience.
If you have any questions, please call us during business hours (M-F, 9 AM-8 PM ET) at 877-663-8648 or send an email to [email protected] or contact us HERE.
