Career Opportunities

 

OneUnited Bank is an Equal Opportunity Employer. We recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, ancestry, citizenship, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

POSITION SUMMARY:
Day-to-day administrative management working directly with the Chief Retail Officer, where a high degree of confidentiality, independent judgment, analytical thinking, strong verbal and written communication. Initiative and tact must be exercised. Must have some knowledge of retail branch and back office operations related to contact centers, compliance, deposit accounts, check processing, debit cards, online banking, ACH, credit cards, CRM, and remote deposit capture. Ability to compose, edit, maintain and clarify written documents related to complaints, customer correspondence, reports, risk assessments, and bank policies. Act as liaison between the CRO and department/unit employees to achieve deadlines associated with written documentation.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Performing day-to-day administrative activities such as screening telephone calls, filing, correspondence, requisitioning supplies, and expense vouchers
2. Supporting activities in the retail area, including but not limited to vendor relationships, preparing reports and presentations, analyzing data and Bank event participation
3. Maintaining and managing executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
4. Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* Requires a bachelor's degree and 2 - 3 years of administrative support experience.
* Excellent analytical, computer/word processing (i.e. excel, word, etc.) and data base management skills
* Strong verbal and written communication skills


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Responsible for the underwriting of multi family and commercial loans in accordance with the guidelines, policies and procedures set forth by the Bank. Work with a team of lending professionals to originate multi-family and commercial loans for the Bank's portfolio. Additional duties may include support in the loan origination and loan servicing areas to support the Lending Department.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Underwrites multi-family and commercial real estate loans
2. Provides clear and detailed analysis based on a thorough understanding of debt service ratios, cash flow, appraisal, credit analysis, CAP rates, etc.
3. Complies with all compliance regulations and the Bank's policies and procedures in order to achieve satisfactory ratings from internal and external auditors.
4. Answers inquiries regarding the Bank's current loan programs, policies and pricing.
5. Interfaces with Multifamily Loan Consultants, brokers and management in preparing loan packages for Senior Loan Committee approval.
6. Reviews and analyzes appraisals to evaluate the market value and determine that the property meets the Bank's standards and qualifies as security for the loan requested.
7. Works closely with loan processor and funder and counter signs loan decisions consistent with program parameters as needed.
8. Performs other duties to support the overall Lending Department as assigned.

REGULATORY KNOWLEDGE:
Position requires a high level of understanding of the following Compliance Regulations:
* Equal Credit Opportunity Act (Regulation B)
* Fair Housing Act
* Home Mortgage Disclosure Act (Regulation C)
* Flood Disaster Protection Act
* Bank Secrecy Act

MINIMUM QUALIFICATIONS:
Qualified candidates must have:
A minimum of 5-years of multi-family residential underwriting experience and thorough understanding of 5-36 multi-family units and commercial real estate underwriting guidelines and process; Excellent analytical skills; The ability to handle multiple tasks while meeting deadlines; Good organizational skills; Excellent verbal and written communication skills; Advanced computer skills; High School Diploma required, Bachelor Degree preferred; A high level understanding of compliance regulations

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Perform a variety of customer service duties in a centralized, high volume environment via telephone, Internet, and fax.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Assist customers with a variety of banking transactions including providing account information, answering questions about products and services, responding to problems and selling/cross-selling bank products and services.
* Promote use of automated self-service products such as ATM, VRU, internet banking, etc.
* Maintain service standards as required by position benchmarks for customer service, call abandonment, turnaround time, accuracy and follow up.

MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking or call center environment. Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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OneUnited Bank is seeking an individual for an exciting opportunity to work as an intern at America's largest Black owned bank. The Human Resources Intern will assist members of the Human Resources team with functions relating to Recruitment, Onboarding, and general administrative support for HR area. This is an ideal opportunity for an undergraduate student to gain experience in a technology driven business environment.

ESSENTIAL JOB FUNCTIONS
Recruitment and Onboarding
* Coordinate interviews
* Handle administrative recruiting task (background screenings, preparing new hire packages, etc.)
* Assist with the implementation of applicant tracking system

QUALIFICATIONS
Currently enrolled (rising freshman or above) in a Bachelor's degree program majoring in Business Management, Human Resources, Marketing or related business area of study.

EXPERIENCE/SKILLS:
* Must have strong writing skills/ability to express ideas clearly with excellent verbal skills
* Attention to detail and ability to multi-task,
* Proficiency in computer programs, specifically Microsoft Office (Word, PowerPoint, and Excel).
* Database experience preferred

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status

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POSITION SUMMARY: Manage a mixed portfolio of Commercial Real Estate (CRE), Multi-family (MF), and Commercial and Industrial/Investment (CandI) loans. Perform annual credit reviews and site inspections; identify possible risks, recommend and implement loan workout strategies and loan modifications, collateral releases, and identify possible risks. Will also recommend and implement loan workout strategies.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Perform analysis on various types of financial statements and reports, to evaluate property's cash flow position and borrower/guarantor's financial soundness;
* Conduct internal collateral evaluation utilizing current market data;
* Conduct fair value analysis as well as impairment test;
* Form action plans to actively manage troubled assets and follow through with actual resolution;
* Perform on-site inspections.
* Prepare credit memoranda that accurately present pertinent credit risks and make classification recommendations to the Internal Asset Review Committee;
* Prepare information for the Allowance for Loan Losses Summary Report.
* Must have strong negotiation skills and the ability to handle complex credits and borrower situations. Evaluate existing borrower credit requests within established performance standards.
* Maintain compliance with the bank's policies and procedures and regulatory requirements in order to achieve satisfactory ratings from internal and external auditors.
* Participate in various projects as needed.

MINIMUM QUALIFICATIONS:
* B.A. Business Administration with Finance emphasis or equivalent Minimum 5+ years experience in credit risk management and/or workout of multifamily and commercial real estate loans;
* Experience and demonstrated technical skill and knowledge in the following areas: o Income property loan underwriting including property cash flow analysis, complex global relationship review, financial statements analysis of borrower and guarantor, collateral evaluation modules and credit review write-up;
* Experience and knowledge in loan classification, fair value analysis, accounting and regulatory guidelines associated with classified credits;
* Experience and knowledge of legal proceedings including foreclosure and bankruptcy proceedings;
* Thorough understanding and experience in various types of loan workouts.
* Strong problem solving and analytical skills
* Strong negotiation skills and the ability to handle complex credits and borrower situations
* Excellent written and oral presentation skills
* Ability to organize and work concurrently on multiple projects
* Proficient in the use of software including Excel and Word
* Strong communication skills, both written and verbal
* Self-starter and must be able to work efficiently in a fast paced and changing environment

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.


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OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by:
* Handling customer inquiries and questions via verbal and written communication.
* Utilize Salesforce to gather customer data and update customer profile.
* Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* College student pursuing an Associate or Bachelor's - all majors considered
* Relevant work or internship experience in retail sales, customer service or finance role
* Ability to learn quickly and take action in a fast-paced environment
* Strong verbal and written communication skills
* Effective sales skills (professional, assertive, confident, driven)
* Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Responsible for ensuring the Bank's lending compliance efforts meet regulatory and legal requirements.

ESSENTIAL JOB FUNCTIONS:
* Accurately assess and report the practices of the Bank's lending areas (Loan Origination and Loan Service) adhere to the lending compliance policies and procedures;
* Contribute to the development of lending compliance training programs;
* Develop / Implement internal monitoring and tracking programs for all lending compliance regulations;
* Daily review and monitoring of bank-wide reports;
* Responsible to monitor and assist various departments in controlling risk associated with lending compliance and maintaining self testing documentation on the same;
* Responsible to assist the Loan area in achieving a “satisfactory” or better audit rating for operational and compliance audits and to immediately implement corrective action to remedy deficiencies reported by the auditors (subject to the concurrence of Compliance Officer).
* Responsible to study and understand all lending compliance regulatory changes and to implement timely changes in Loan Origination or Loan Servicing practices or servicing policies and procedures as may be necessary to maintain a satisfactory level of regulatory compliance. Oversee self-testing measures and reports to the Compliance Officer on the effectiveness of lending compliance programs for Loan Origination/Servicing related functions.
* Responsible for reviewing and monitoring of HMDA compliance and assisting the Compliance Officer with HMDA reporting and submission.
* Consistently reviews the work of Loan Origination/Servicing employees to ensure that prudent controls are maintained and to prevent internal fraud or defalcation.

MINIMUM QUALIFICATIONS:
2-4 years banking compliance experience
College degree (preferably)
Excellent oral and written communication skills
Proven ability to collaborate with many departments.


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Responsible for processing loan packages in accordance with Agency and portfolio guidelines. Assembles and verifies accuracy of documentation for all types of loans.
RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Process loan application files in accordance with the Bank's policies and procedures.
2. Issue a Needs List to applicants or brokers and collect requested documents
3. Verify application data is complete and meets established standards and regulatory compliance
4. Secure information for loan packages, including title reports, borrower financials, credit reports, and real estate contracts.
5. Organize allocation of fees and prepare ledgers for related accounting and disbursement.
6. Run OFAC, GEO Coding and Flood Certification
7. Process 4506-T requests from IRS, to ensure legitimacy of Borrower income.
8. Review of Operating History, Rent Roll and Rental Agreements / Estoppels for accuracy
9. Ensure accuracy of HMDA data for each loan
10. Insure loan process adheres to all applicable compliance regulations, including Bank Secrecy Act, Right to Financial Privacy and Fair Lending
11. Coordinate, obtain, and review pre-closing conditions, including hazard insurance requirements
12. Monitor and maintain loan application packages in pipeline

MINIMUM QUALIFICATIONS:
1. High School Diploma or GED required, Associate's Degree or equivalent a plus.
2. Minimum of four years mortgage lending experience.
3. Ability to handle heavy volume of transactions and multiple tasks as required.
4. Ability to read complex loan agreements to determine appropriate documentation.
5. Must be detail oriented with strong organizational, computer, communication and interpersonal skills.


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.


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POSITION SUMMARY:
Responsible for servicing high risk and time sensitive functions within the Service Fulfilment unit of Central Operations. Fulfill requests within a timely manner while adhering to regulatory and legal requirements associated with legal orders, remote check deposits, new online accounts, back up withholding, Reg. D monitoring, incoming wires, Reg. E claims, listing service deposit operations, and online banking operations. Service help desk tickets, research requests, deposit verifications, IRA administration duties, and various reports related to deposit accounts (escheatment, missing tax identifications, account losses, etc.) The position requires strong organizational skills, good judgment, time management, and a strong commitment to excellent customer service.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
Monitoring and processing checks received as a remote deposit, posting incoming wires, managing online banking and remote deposit access and limits, responding to subpoenas, processing holds and remitting funds for garnishments, opening new accounts, servicing online and listing service accounts, processing and researching Reg. E claims, managing inactive account notices and account escheatment, servicing help desk tickets, processing return mail. Will perform one or more of the following functions on a daily basis to comply with bank policy and procedure and Federal and State laws and regulations:

* REG E Disputes/claims-Responsible for responding to and resolving customer electronic fund transfer disputes within the regulatory guidelines
*Process legal requests within required time frames adhering to orders contained within the request
Perform research as required to resolve help desk tickets (provide copies, research)
* Review and reconcile remote deposit transactions, general ledger postings, and hold notices
* Process new account requests and request for account closure, for online and listing service customers
* Register customers for online banking, remote deposit, and related services in compliance with approved risk models and bank policy/procedure
* Prepare escheatment reports, process responses to escheatment letters
* Process deposit related return mail
* Communicate with branch staff, finance department and customers to promote exceptional customer service
* Prepare department reports detailing discrepancies and unresolved errors
* Analyze bank records to provide information, validate transactions or determine sources of transactions
* Perform back up functions during staff shortages
* Perform related and other duties as assigned

MINIMUM QUALIFICATIONS:
* Minimum high school education
* Minimum of five years of banking experience preferably in an operations setting
* Excellent communication skills, both written and oral with peers, supervisors, management and outside vendors
* Proficient in computer skills including Word, Excel, other bank related software
* Comprehension of branch and back office operations as well as policies, regulations, systems, standards and procedures
* Ability to recognize and identify possible fraud and other potential loss situations and notify supervisor
* Ability to perform assigned functions in a multi-state and multi-bank environment
* Ability to arrange and plan duties to meet regulatory and bank deadlines.


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Responsible for processing single family real estate loan requests from origination to closing in accordance with FNMA guidelines and Bank Policy. Assembles and verifies accuracy of documentation for single family mortgage loans.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:

1. Broad understanding of single family mortgage loans, knowledge of federal lending regulations, and guidelines for conventional
2. Manage pipeline of single family loan applications and perform a wide variety of duties related to loan processing including file documentation, vendor interactions, proactive customer communication, and clearing of underwriter conditions.
3. Ensure accurate, complete, and timely loan data is entered into the loan origination system. Requires strong communication skills to notate files, track documents, and update loan status.
4. Strong organizational skills with the ability to work independently to handle multiple tasks and files simultaneously. Ability to work in an environment that requires a high volume of transactions that are time sensitive.
5. Review applications for completeness, request deficient documentation from applicants, issue initial disclosures, order escrow, title, and credit., meet department objectives for loan closing.
6. Generate reports (e.g., suspense, monthly expense reports, rate sheets, and pipeline).
7. Other duties as assigned

MINIMUM QUALIFICATIONS:

* High School Diploma or GED required, Associate's Degree or equivalent a plus.
* Minimum of 3 years mortgage processing or lending experience, good communication and interpersonal skills, and computer literacy preferred.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Responsible for yearly escrow analysis, process taxes and insurance escrow disbursements including reconciliation of billed items and escrow lines and process of electronic bill batches and reconciliation of failed disbursement reports. This position is responsible for all the tasks related to maintaining adequate insurance for all multifamily and commercial loans Boards new loans into the servicing system and processes loan maintenance record changes. This position also supports various loan operation functions for the multifamily and commercial portfolios and may be responsible for special projects as assigned by management.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Prepare mortgage verification, beneficiary statements and payoff demand statements on multifamily and commercial loans
2. Process payoff funds on all loan types.
3. Process monthly mortgage payments and disbursements, as required
4. Process yearly escrow analysis related to property tax and hazard insurance.
5. Process loan level disbursements of property tax installments to applicable taxing authorities.
6. Set-up mandatory escrow accounts on loans with delinquent real estate property taxes.
7. Monitor, track and disburse hazard and flood insurance premiums on multifamily and commercial loans. Force place insurance and set up mandatory impound accounts when required.
8. Board new loans in the Insight Servicing system
9. Document the servicing system in a clear and concise manner
10. Respond to telephone calls and borrowersandacirc;andpound;andaacute;andnum8482; correspondence in a timely manner
11. Report to management any system and/or file information exceptions.
12. Process loan maintenance record changes.
13. Recognize and recommend operational improvements.

MINIMUM QUALIFICATIONS:
Position requires 5 or more years experience in a bank loan servicing department. Prior Escrow Administration experience and/or an extensive understanding of loan escrow analysis, taxes and insurance, escrow disbursements and hazard and flood insurance requirements is a plus. Must work well under pressure and be able to meet strict deadlines. Excellent research, comprehension, interpersonal, verbal/written communication skills and a strong attention to detail are a must. Candidate must possess a thorough knowledge of federal and state RESPA compliance regulations. Must be proficient in Microsoft Applications to include Word, Excel and Outlook. High School Diploma or GED required. Associate Degree preferred.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Perform a variety of customer service duties in a centralized, high volume environment via telephone, Internet, and fax.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Assist customers with a variety of banking transactions including providing account information, answering questions about products and services, responding to problems and selling/cross-selling bank products and services.
* Promote use of automated self-service products such as ATM, VRU, internet banking, etc.
* Maintain service standards as required by position benchmarks for customer service, call abandonment, turnaround time, accuracy and follow up.

MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking or call center environment. Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by:
* Handling customer inquiries and questions via verbal and written communication.
* Utilize Salesforce to gather customer data and update customer profile.
* Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* College student pursuing an Associate or Bachelor's - all majors considered
* Relevant work or internship experience in retail sales, customer service or finance role
* Ability to learn quickly and take action in a fast-paced environment
* Strong verbal and written communication skills
* Effective sales skills (professional, assertive, confident, driven)
* Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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The Social Media Intern will be responsible for maintaining daily activity such as posts / tweets to all applicable social media outlets. Individuals should be enthusiastic, service oriented and eager to learn and grow. Strong writing and verbal skills are imperative, the ability to multi-task effectively is a must, along with an appreciation and understanding of the digital marketplace

Duties include but are not limited to:
* Developing and scheduling content for posting on all designated social media outlets including creative, monitoring online competitor presences / perceptions, reporting trending topics and other relevant online data
* Maintaining posting schedules, and researching relevant industry news for the social media editorial calendar
* Identifying influencers across all social channels.

QUALIFICATIONS:
* Must be currently enrolled in an accredited college or university
* Detail-oriented, Organized, Self-motivated and Focused on Success
* Excellent Verbal and Written Communication Skills (including proofreading), Reporting, Multi-tasking
* Familiar with Social Media platforms (Blog, Facebook, Twitter, LinkedIn, Google+, YouTube, and Instagram), SproutSocial
* Experience with Excel
* Familiar with Photoshop
* Video creation/editing experience a plus

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other legally protected status
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POSITION SUMMARY:
Supervise Financial Service Representatives (FSR's), assist clients with banking needs, train team members. Assist in the supervision of service to achieve exceptional customer service. Review transactions for accuracy and adherence FSR's to assigned transaction authority. Performs a variety of teller and leadership duties involving operating a cash drawer and serving customers. Supervise branch cash, safe deposit operations, and other areas as assigned. Must work with independence in coordinating and assigning daily task and resolving customer problems. Open savings, checking, time deposits, and retirement plans while handling basic customer questions. Cross-sell existing deposit and loan products as appropriate. Support the Branch Manager in the approval and override of teller transactions. Service ATM machines, night drop, and armored carrier deposits when needed. Assist in the training and support the staff on basic job functions to improve service delivery in new accounts and deposit transactions.

RESPONSIBILITIES AND ACCOUNTABILITIES (essential job functions include but are not limited to):

* Effectively support the training of FSR's in the area of new accounts and transaction processing.
* Ensure proficiency in service, sales, system knowledge and compliance by promoting skills in service engagement, assessing needs and providing solutions based on strong product, service, and operational knowledge.
* Open and close the branch.
* Balance branch at the end of the day.
* Prepares work schedules and prioritizes work.
* Answers questions and resolves difficult or complex problems presented by FSR's or other staff.
* Ensures adherence to policies and procedures concerning teller functions.
* Examines FSR's transactions for accuracy.
* Verifies cash when overages/shortages occur; assists FSR's when balancing problems occur using knowledge of common errors.
* Ability to resolve service issues in an efficient timely manner while demonstrating a high level of courtesy, professionalism, and efficacy with customers.
* Responsible for ensuring that all new account work is accurate, meets compliance requirements and bank policy. Support the service to all customers by working as a teller when needed.
* Assist the CSM with cash operations, ATM deposits, night drop deposits, mail deposits, check cashing or any other deposit related transactions as needed.
* Responsible for exercising good judgment when providing overrides, approving transactions within your limit, or granting exceptions. Must demonstrate the ability to balance service and policy.
* Contribute to the Branch's sales goals
* Organize sales and referral opportunities by coaching FSR's to use SalesForce, promote internal bank incentives, and coaching in team meetings.
* Review FSR new accounts for accuracy and adherence to bank policies. Monitor teller cash limits using surprise checks.
* Review FSR transactions for adherence to transaction authority and cash drawer limits to reduce the risk for losses.
* Ensure compliance with all policies and procedures while also ensuring compliance with all regulatory requirements related to new accounts and deposit operations. (BSA, KYC, Reg. DD, Reg. E, Reg. CC, etc…)


MINIMUM QUALIFICATIONS:
High School Diploma required, Associate's Degree preferred. A minimum of 5 years of retail banking experience in progressive roles with greater responsibility and leadership.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

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POSITION SUMMARY: Provides extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-sell existing products and loan referrals.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Serves customers at a window, processes a variety of customer transactions within approved limits, balances cash and transactions.
* Receives commercial and individual checking deposits, verifies cash and endorsements, issues receipts either at the window or by mail.
* Accepts checks for cashing or paying, verifies endorsements validity, availability of funds and makes changes. Refers large or unusual or questionable transactions to the supervisor. Receives savings and club deposits, pays withdrawals after verifying balances and signatures.
* Receives mortgage, installment loan, cash reserve or any other payments, checking the due date.
* Sells money orders, treasurer's check, US savings bonds, and traveler's checks.
* Receives US savings bonds for payment.
* Receives checks for certification.
* Cross sells the banks services whenever possible.
* Make concentrated effort to solve customer problems.
* May perform related clerical functions such as filing signature cards, or typing duties as requested by the supervisor.

MINIMUM QUALIFICATIONS:
High School Diploma or GED required. Associate's Degree or equivalent a plus. 2 years of cash handling and customer service experience in retail environment required. 1 year of banking experience a plus.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Supervise the day to day operations of the retail store including security, customer service, cash operations, new accounts, and teller transactions while ensuring compliance with the CTR and MIL requirements of BSA. Manage the staffing schedule, cash needs of the branch, and provide customer service on a variety of relatively complex transactions; opening and cross selling of all deposit accounts, while handling customer basic questions. Coach staff to meet deposit and loan opportunity thresholds. Participate in the referral of loans and credit card applications. Audit new account documents, audit dormant report monthly with Branch Manager, participate in interviewing candidates for hire, assist in the coaching and development of all branch staff. Responsible for accurate and timely filing of all currency transaction reports for cash transactions over $10,000. Responsible for the management of the branch during Branch Manager absence. Train the staff on basic job functions, utilizing In-Branch training for new hire training and reinforcing knowledge and tools implemented through compliance and retail training. May represent Bank in community/economic development activities and initiatives. Proficient in Insight system, branch capture and basic business software.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Directs daily operations, maintaining adequate staff, supervising all branch staff and branch balancing settlements. Insures proper cash requirements and that of other negotiable instruments. Assign routine tasks to subordinates. Monitor completion of all routine activities. Control operating charge-offs, teller overages and shortages, and other cash items.
2. Responsible for maintaining a desired level of quality service to customers. Handle inquiries from subordinates regarding customer service; customer's complaints, and daily correspondence. Initiates potential new customer contacts.
3. Manage the accurate and timely filing of currency transaction reports (CTR's) by actively reviewing the MS Cash report daily, the daily CTR e-mail from Retail Administration, and by maintaining a competent level of CTR performance according to the CTR Certification Program for Customer Service Managers.
4. Assist in developing and implementing methods to attain sales goals. Achieve assigned individual goals and motivate staff to achieve goals. Recommend branch procedural improvements.
5. Give feedback on staff performance and recommend transfer, termination, and other disciplinary actions and promotion of staff.
6. Participate in community and business organizations.

MINIMUM QUALIFICATIONS:
Associate's Degree or equivalent required, Bachelor's Degree preferred. A minimum of 5 years of banking experience which includes some time in a leadership role. Proven sales and leadership skills.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Provides extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-sell existing products and loan referrals.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Serves customers at a window, processes a variety of customer transactions within approved limits, balances cash and transactions.
* Receives commercial and individual checking deposits, verifies cash and endorsements, issues receipts either at the window or by mail.
* Accepts checks for cashing or paying, verifies endorsements validity, availability of funds and makes changes. Refers large or unusual or questionable transactions to the supervisor. Receives savings and club deposits, pays withdrawals after verifying balances and signatures.
* Receives mortgage, installment loan, cash reserve or any other payments, checking the due date.
* Sells money orders, treasurer's check, US savings bonds, and traveler's checks.
* Receives US savings bonds for payment.
* Receives checks for certification.
* Cross sells the banks services whenever possible.
* Make concentrated effort to solve customer problems.
* May perform related clerical functions such as filing signature cards, or typing duties as requested by the supervisor.

MINIMUM QUALIFICATIONS:
High School Diploma or GED required. Associate's Degree or equivalent a plus. 2 years of cash handling and customer service experience in retail environment required. 1 year of banking experience a plus.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Submit Now
Submit your resume for this position!