Career Opportunities

 

OneUnited Bank is an Equal Opportunity Employer. We recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, ancestry, citizenship, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

POSITION SUMMARY:
Proven Executive with extensive knowledge of the finance, accounting, banking regulations and investment functions in a banking environment. Provides leadership, direction, and management of regulatory reporting, and financial planning including treasury, credit, interest rate risk management, investment, funds management, strategic planning, budgeting, investor relations and recordkeeping activities of the bank to ensure they meet generally accepted accounting practices (GAAP) and are safe and sound. Chairs Asset/Liability Committee and Purchasing Committee. Participates in other management and board committees (Internal Asset Review Committee) and board of director reporting initiatives.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job function:
Responsible for managing all financial, accounting and investment functions of the bank to include but not limited to:
 Providing leadership for Asset/Liability Management, Interest Rate Risk Management, Investment Management
 Providing guidance and analysis for strategic planning including projections and sensitivity analysis
 Providing balance scorecard for Bank's performance to the Board of Directors
 Presenting monthly analysis of results to the board of directors including sensitivity analysis and exceptions to policy.
 Managing accounts payable and accounts receivable, preparing annual budget, managing the budget, financial analysis, financial reporting and recordkeeping, investments, taxes and ensuring general ledger accounts are reconciled monthly.
 Developing, implementing, and evaluating policies and procedures for the Finance Department. Ensuring all policies and procedures reflect compliance with current banking regulations and state and federal laws.
 Assisting with lease negotiation and major purchasing decisions for capital equipment or other capital asset expenditures.
 Ensuring staff is trained in all policies and procedures relative to the department.

MINIMUM QUALIFICATIONS:
 15 years of finance experience with a minimum of 10 years in a financial institution and five years in a senior management position.
 Master's degree in Accounting, Finance or Business; CPA a plus
 Knowledge of bank accounting and regulations, investments, interest rate risk management and funds management
 Excellent analytical, oral and written communication skills and ability to collaborate with a strong team of managers are required.
 Up to date knowledge of current financial and accounting computer applications.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, and bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Perform a variety of customer service duties in a centralized, high volume environment via telephone, Internet, and fax.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Assist customers with a variety of banking transactions including providing account information, answering questions about products and services, responding to problems and selling/cross-selling bank products and services.
* Promote use of automated self-service products such as ATM, VRU, internet banking, etc.
* Maintain service standards as required by position benchmarks for customer service, call abandonment, turnaround time, accuracy and follow up.

MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking (call center experience preferred). Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other legally protected status
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POSITION SUMMARY: Supervise the day to day operations of the retail store including security, customer service, cash operations, new accounts, and teller transactions while ensuring compliance with the CTR and MIL requirements of BSA. Manage the staffing schedule, cash needs of the branch, and provide customer service on a variety of relatively complex transactions; opening and cross selling of all deposit accounts, while handling customer basic questions. Coach staff to meet deposit and loan opportunity thresholds. Participate in the referral of loans and credit card applications. Audit new account documents, audit dormant report monthly with Branch Manager, participate in interviewing candidates for hire, assist in the coaching and development of all branch staff. Responsible for accurate and timely filing of all currency transaction reports for cash transactions over $10,000. Responsible for the management of the branch during Branch Manager absence. Train the staff on basic job functions, utilizing In-Branch training for new hire training and reinforcing knowledge and tools implemented through compliance and retail training. May represent Bank in community/economic development activities and initiatives. Proficient in Insight system, branch capture and basic business software.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Directs daily operations, maintaining adequate staff, supervising all branch staff and branch balancing settlements. Insures proper cash requirements and that of other negotiable instruments. Assign routine tasks to subordinates. Monitor completion of all routine activities. Control operating charge-offs, teller overages and shortages, and other cash items.
2. Responsible for maintaining a desired level of quality service to customers. Handle inquiries from subordinates regarding customer service; customer's complaints, and daily correspondence. Initiates potential new customer contacts.
3. Manage the accurate and timely filing of currency transaction reports (CTR's) by actively reviewing the MS Cash report daily, the daily CTR e-mail from Retail Administration, and by maintaining a competent level of CTR performance according to the CTR Certification Program for Customer Service Managers.
4. Assist in developing and implementing methods to attain sales goals. Achieve assigned individual goals and motivate staff to achieve goals. Recommend branch procedural improvements.
5. Give feedback on staff performance and recommend transfer, termination, and other disciplinary actions and promotion of staff.
6. Participate in community and business organizations.

MINIMUM QUALIFICATIONS:
Associate's Degree or equivalent required, Bachelor's Degree preferred. A minimum of 5 years of banking experience which includes some time in a leadership role. Proven sales and leadership skills.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Engage with customers, prospects, and supporters via email and outbound phone calls with the goal of maximizing the delight of the service engagement experience. Provide a first time resolution such that the expressed need of all inquiries is properly addressed to minimize the need for any additional follow up. Maintain a high level of product, services, and systems knowledge. Perform a variety of customer service duties as assigned.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Respond to customers inquires submitted via the internet (OUB website, email, third party reviews, etc.) in accordance with service standards.
* Conduct outbound calls to new and existing customers to resolve service issues.
* Assist and educate customers with a variety of banking transactions and solutions while promoting self-service using existing bank technology.
* Maintain customer privacy as appropriate with all communication via email and phone
* Conduct customer identification validation prior to providing any account information.
* Route documentation to the proper department, when needed, for final resolution.
* Maintain service standards as required by position benchmarks for email and outbound call response turnaround, accurate solutions, survey ratings, and follow up.


MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking (call center experience preferred). Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.



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POSITION SUMMARY: Provides extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-sell existing products and loan referrals.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Serves customers at a window, processes a variety of customer transactions within approved limits, balances cash and transactions.
* Receives commercial and individual checking deposits, verifies cash and endorsements, issues receipts either at the window or by mail.
* Accepts checks for cashing or paying, verifies endorsements validity, availability of funds and makes changes. Refers large or unusual or questionable transactions to the supervisor. Receives savings and club deposits, pays withdrawals after verifying balances and signatures.
* Receives mortgage, installment loan, cash reserve or any other payments, checking the due date.
* Sells money orders, treasurer's check, US savings bonds, and traveler's checks.
* Receives US savings bonds for payment.
* Receives checks for certification.
* Cross sells the banks services whenever possible.
* Make concentrated effort to solve customer problems.
* May perform related clerical functions such as filing signature cards, or typing duties as requested by the supervisor.

MINIMUM QUALIFICATIONS:
High School Diploma or GED required. Associate's Degree or equivalent a plus. 2 years of cash handling and customer service experience in retail environment required. 1 year of banking experience a plus.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-selling existing products and loan referrals

MINIMUM QUALIFICATIONS:
ï‚· College student pursuing an Associate or Bachelor's - all majors considered
ï‚· Relevant work or internship experience in retail sales or customer service role
ï‚· Ability to learn quickly and take action in a fast-paced environment
ï‚· Strong verbal and written communication skills
ï‚· Effective sales skills (professional, assertive, confident, driven)
ï‚· Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Responsible for ensuring the Bank's lending compliance efforts meet regulatory and legal requirements.

ESSENTIAL JOB FUNCTIONS:
* Accurately assess and report the practices of the Bank's lending areas (Loan Origination and Loan Service) adhere to the lending compliance policies and procedures;
* Contribute to the development of lending compliance training programs;
* Develop / Implement internal monitoring and tracking programs for all lending compliance regulations;
* Daily review and monitoring of bank-wide reports;
* Responsible to monitor and assist various departments is controlling risk associated with lending compliance and maintaining self testing documentation on the same;
* Responsible to assist the Loan area in achieving a “satisfactory” or better audit rating for operational and compliance audits and to immediately implement corrective action to remedy deficiencies reported by the auditors (subject to the concurrence of Compliance Officer).
* Responsible to study and understand all lending compliance regulatory changes and to implement timely changes in Loan Origination or Loan Servicing practices or servicing policies and procedures as may be necessary to maintain a satisfactory level of regulatory compliance. Oversee self-testing measures and reports to the Compliance Officer on the effectiveness of lending compliance programs for Loan Origination/Servicing related functions.
* Consistently reviews the work of Loan Origination/Servicing employees to ensure that prudent controls are maintained and to prevent internal fraud or defalcation.

MINIMUM QUALIFICATIONS:
2-4 years banking compliance experience
College degree (preferably)
Excellent oral and written communication skills
Proven ability to collaborate with many departments.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular Attendance
* Travel by car, airplane, and bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops,
seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.


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POSITION SUMMARY:
Responsible for servicing high risk and time sensitive functions within the Service Fulfilment unit of Central Operations. Fulfill requests within a timely manner while adhering to regulatory and legal requirements associated with legal orders, remote check deposits, new online accounts, back up withholding, Reg. D monitoring, incoming wires, Reg. E claims, listing service deposit operations, and online banking operations. Service help desk tickets, research requests, deposit verifications, IRA administration duties, and various reports related to deposit accounts (escheatment, missing tax identifications, account losses, etc.) The position requires strong organizational skills, good judgment, time management, and a strong commitment to excellent customer service.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
Monitoring and processing checks received as a remote deposit, posting incoming wires, managing online banking and remote deposit access and limits, responding to subpoenas, processing holds and remitting funds for garnishments, opening new accounts, servicing online and listing service accounts, processing and researching Reg. E claims, managing inactive account notices and account escheatment, servicing help desk tickets, processing return mail. Will perform one or more of the following functions on a daily basis to comply with bank policy and procedure and Federal and State laws and regulations:

* REG E Disputes/claims-Responsible for responding to and resolving customer electronic fund transfer disputes within the regulatory guidelines
*Process legal requests within required time frames adhering to orders contained within the request
Perform research as required to resolve help desk tickets (provide copies, research)
* Review and reconcile remote deposit transactions, general ledger postings, and hold notices
* Process new account requests and request for account closure, for online and listing service customers
* Register customers for online banking, remote deposit, and related services in compliance with approved risk models and bank policy/procedure
* Prepare escheatment reports, process responses to escheatment letters
* Process deposit related return mail
* Communicate with branch staff, finance department and customers to promote exceptional customer service
* Prepare department reports detailing discrepancies and unresolved errors
* Analyze bank records to provide information, validate transactions or determine sources of transactions
* Perform back up functions during staff shortages
* Perform related and other duties as assigned

MINIMUM QUALIFICATIONS:
* Minimum high school education
* Minimum of five years of banking experience preferably in an operations setting
* Excellent communication skills, both written and oral with peers, supervisors, management and outside vendors
* Proficient in computer skills including Word, Excel, other bank related software
* Comprehension of branch and back office operations as well as policies, regulations, systems, standards and procedures
* Ability to recognize and identify possible fraud and other potential loss situations and notify supervisor
* Ability to perform assigned functions in a multi-state and multi-bank environment
* Ability to arrange and plan duties to meet regulatory and bank deadlines.


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Perform a variety of customer service duties in a centralized, high volume environment via telephone, Internet, and fax.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Assist customers with a variety of banking transactions including providing account information, answering questions about products and services, responding to problems and selling/cross-selling bank products and services.
* Promote use of automated self-service products such as ATM, VRU, internet banking, etc.
* Maintain service standards as required by position benchmarks for customer service, call abandonment, turnaround time, accuracy and follow up.

MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking (call center experience preferred). Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other legally protected status
Submit Now
Submit your resume for this position!
POSITION SUMMARY: Supervise a team of customer care representatives by ensuring adherence to schedules, call scripts, achievement of service level standards, and key performance indicators by monitoring call queue wait time and individual representative talk time to maximize service, efficiency, and representative performance. Handle escalated calls and intervene when talk time exceeds KPI to resolve and release representative. Assign remedial skill training and coach representative to ensure skill development and service delivery expectations.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
Achieving service delivery expectations. Overseeing new hire training. Coaching agents for performance. Assisting customers with a variety of complex service and product needs including providing account information, researching transactions, handling digital wallet, mobile deposit, phone banking, online banking, stop payments, Reg. E disputes, managing Reg. E consent and overdraft privilege selections, managing card usage and status, reversing fees based on a fair and equitable assessment of the service situation or in compliance with bank guidelines.

* Maintain expert knowledge of bank products/services/systems used by our customers
* Quickly resolve service issues why demonstrating respect, dignity, and empathy in tone
* Adhere to service standards in talk time, wait time, hold time, greeting and closing.
* Promote the use of self service using website URLs and automated services (ATM network, mobile banking, phone banking, online banking)
* Assist in scheduling staff based on call volume patterns
* Assist in quality assurance by monitoring live and recorded calls for coaching
* Cross sell services

MINIMUM QUALIFICATIONS:
High school diploma required and 2-3 years customer care experience in a bank call center environment preferred. Experience performing training, workforce planning, or quality assurance is a plus. Banking experience is preferred. Must have a strong service delivery background, positive attitude with excellent customer service, leadership, and interpersonal skills. Must possess the ability to learn quickly and teach others effectively. Have the ability to multitask, to maintain customer confidentiality and privacy, and the ability to identify and execute cross-selling opportunities. The position requires the ability to pay close attention to details, execute basic communication skills associated with good customer service (listening, formulating verbal responses and responses in writing, even when scripted). Must have proficient PC skills. Experience with Microsoft Word, Excel, and Outlook required.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Submit Now
Submit your resume for this position!
POSITION SUMMARY: Provides extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-sell existing products and loan referrals.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Serves customers at a window, processes a variety of customer transactions within approved limits, balances cash and transactions.
* Receives commercial and individual checking deposits, verifies cash and endorsements, issues receipts either at the window or by mail.
* Accepts checks for cashing or paying, verifies endorsements validity, availability of funds and makes changes. Refers large or unusual or questionable transactions to the supervisor. Receives savings and club deposits, pays withdrawals after verifying balances and signatures.
* Receives mortgage, installment loan, cash reserve or any other payments, checking the due date.
* Sells money orders, treasurer's check, US savings bonds, and traveler's checks.
* Receives US savings bonds for payment.
* Receives checks for certification.
* Cross sells the banks services whenever possible.
* Make concentrated effort to solve customer problems.
* May perform related clerical functions such as filing signature cards, or typing duties as requested by the supervisor.

MINIMUM QUALIFICATIONS:
High School Diploma or GED required. Associate's Degree or equivalent a plus. 2 years of cash handling and customer service experience in retail environment required. 1 year of banking experience a plus.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Submit Now
Submit your resume for this position!
OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-selling existing products and loan referrals

MINIMUM QUALIFICATIONS:
ï‚· College student pursuing an Associate or Bachelor's - all majors considered
ï‚· Relevant work or internship experience in retail sales or customer service role
ï‚· Ability to learn quickly and take action in a fast-paced environment
ï‚· Strong verbal and written communication skills
ï‚· Effective sales skills (professional, assertive, confident, driven)
ï‚· Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Submit Now
Submit your resume for this position!
CRITICAL REQUIREMENTS:

* Proven leadership as a systems administrator managing production network infrastructure and security.
* Strong project and vendor management skills.
* Excellent communication skills and experience converting practice into technical documentation.
* Commitment to excellence and passion for implementing new technologies securely at scale.

JOB SUMMARY:

OneUnited Bank is the largest black owned bank in the country and has implemented state of the art technology to deliver our products and services to a national customer base. The IT Security and Operations Engineer's is a critical role in ensuring those systems are both available and operating in a secure manner.

The IT Security and Operations Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure through both direct execution of tasks and the management of strategic partners. This individual's expertise in both on premise and cloud infrastructure is expected
to enable continuing innovation within the infrastructure.

Due to OneUnited Bank's robust hybrid cloud network environment, critical segments of the infrastructure have been entrusted to strategic partners and the bank leverages solutions that include SaaS, PaaS, IaaS, and SDWAN. This individual is accountable managing the vendor relationships that comprise that hybrid cloud environment as well as being responsible for the internal devices that support OneUnited Bank's infrastructure and retail branches.

Some of the daily responsibilities include monitoring the availability and system integrity of production infrastructure, project management lead for infrastructure projects, reviewing security reports, remediation of vulnerabilities and missing patches, overseeing daily backup operations, manage user security profiles including new hires and terminations, technical documentation and act as escalation point for internal user support.

KNOWLEDGE/SKILLS:
* Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.
* Previous experience with vendor management and coordinating vendor activities
* Experience working in a highly regulated industry a plus.
* At least three years of experience an IT related role within security operations and network management.
* Understanding and experience with the following:
1. Content filtering
2. Communications between Security Zone
3. Building URL filtering policies
4. SSL inspection
5. Rule Placement
6. Data Loss Prevention
* Deep knowledge of Operating Systems, Network infrastructure and IT Security solutions
* Working knowledge of Cisco and HP switches and routers
* Working knowledge of incident management, case management and investigation practices
* Strong knowledge and hands-on experience with the following skillsets:
1. Firewalls
2. VPNs
3. DNS
4. DHCP
5. VLANs
6. Group Policy
7. VMWare
8. SAN - EqualLogic experience preferred
9. VoIP - Mitel/Shoretel Connect experience preferred
10. Wireless services and authentication - Cisco Meraki experience preferred
11. Cloud infrastructure - Velocloud, Salesforce, Rackspace Cloud, etc.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, and Visio) and Office 365 configuration
* Strong oral and written communication skills with the ability to communicate at all levels of the organization.


WORKING CONDITIONS/PHYSICAL EFFORT:

* Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
* No regular travel required, but periodic travel is necessary.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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