Career Opportunities

 

OneUnited Bank is an Equal Opportunity Employer. We recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, ancestry, citizenship, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

POSITION SUMMARY: Responsible for underwriting single family loan packages in accordance with Bank and agency guidelines. The job incumbent may be required to fulfill additional job duties as required by the Department Manager.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to the following:
1. Underwrite single family loans evaluating the borrower's credit worthiness, ability to repay, assess overall financial capacity, analyze appraisals, credit reports and make recommendations for approval or denial.
2. Complies with all Compliance Regulations and the Bank's policies and procedures.
3. Respond to inquiries regarding the Bank's current loan programs and policies.
4. Interfaces with Processors and Loan Agents in preparing loan packages for approval.
5. Reviews appraisals to evaluate market value and determine that the collateral meets Bank and Investor policies, guidelines and standards.
6. Knowledge of Fannie Mae, FHA, VA and Freddie Mac underwriting and selling guidelines.
7. Knowledge of automated underwriting systems including Desktop Underwriter and Loan Prospector.
8. Ability to manually underwrite conventional and portfolio loans.
9. Knowledge of pricing, committing, sale and delivery of loan products to third party investors.
10. Strong communication, writing and verbal presentation skills.
11. Strong knowledge of Point of Sale (POS) and Loan Origination Systems (LOS).
12. Performs other duties as assigned.
13. Regulatory

Knowledge:
Position requires a high level of understanding of the following Compliance Regulations:
* Equal Credit Opportunity Act (Regulation B)
* Fair Housing Act
* Home Mortgage Disclosure Act (Regulation C)
* Nondiscrimination Regulations
* Mortgage Regulations
* Truth in Lending Act (Regulation Z)
* Flood Disaster Protection Act
* Real Estate Settlement Procedures Act (Regulation X)
* Right to Privacy Act
* Community Reinvestment Act
* Bank Secrecy Act

MINIMUM QUALIFICATIONS:
Minimum required experience includes five years of processing and underwriting experience with a high level understanding of compliance regulations. Thorough understanding of FHA/Fannie Mae/VA underwriting guidelines; knowledge of conventional loans; must have the ability to handle multiple tasks while meeting daily deadlines; good organization skills; verbal and written communication skills required; computer literacy. High School Diploma required, Bachelor Degree preferred.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status
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POSITION SUMMARY: Perform a variety of customer service duties in a centralized, high volume environment via telephone, Internet, and fax.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Assist customers with a variety of banking transactions including providing account information, answering questions about products and services, responding to problems and selling/cross-selling bank products and services.
* Promote use of automated self-service products such as ATM, VRU, internet banking, etc.
* Maintain service standards as required by position benchmarks for customer service, call abandonment, turnaround time, accuracy and follow up.

MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking (call center experience preferred). Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other legally protected status
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POSITION SUMMARY: Supervise the day to day operations of the retail store including security, customer service, cash operations, new accounts, and teller transactions while ensuring compliance with the CTR and MIL requirements of BSA. Manage the staffing schedule, cash needs of the branch, and provide customer service on a variety of relatively complex transactions; opening and cross selling of all deposit accounts, while handling customer basic questions. Coach staff to meet deposit and loan opportunity thresholds. Participate in the referral of loans and credit card applications. Audit new account documents, audit dormant report monthly with Branch Manager, participate in interviewing candidates for hire, assist in the coaching and development of all branch staff. Responsible for accurate and timely filing of all currency transaction reports for cash transactions over $10,000. Responsible for the management of the branch during Branch Manager absence. Train the staff on basic job functions, utilizing In-Branch training for new hire training and reinforcing knowledge and tools implemented through compliance and retail training. May represent Bank in community/economic development activities and initiatives. Proficient in Insight system, branch capture and basic business software.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Directs daily operations, maintaining adequate staff, supervising all branch staff and branch balancing settlements. Insures proper cash requirements and that of other negotiable instruments. Assign routine tasks to subordinates. Monitor completion of all routine activities. Control operating charge-offs, teller overages and shortages, and other cash items.
2. Responsible for maintaining a desired level of quality service to customers. Handle inquiries from subordinates regarding customer service; customer's complaints, and daily correspondence. Initiates potential new customer contacts.
3. Manage the accurate and timely filing of currency transaction reports (CTR's) by actively reviewing the MS Cash report daily, the daily CTR e-mail from Retail Administration, and by maintaining a competent level of CTR performance according to the CTR Certification Program for Customer Service Managers.
4. Assist in developing and implementing methods to attain sales goals. Achieve assigned individual goals and motivate staff to achieve goals. Recommend branch procedural improvements.
5. Give feedback on staff performance and recommend transfer, termination, and other disciplinary actions and promotion of staff.
6. Participate in community and business organizations.

MINIMUM QUALIFICATIONS:
Associate's Degree or equivalent required, Bachelor's Degree preferred. A minimum of 5 years of banking experience which includes some time in a leadership role. Proven sales and leadership skills.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Day-to-day administrative management working directly with the Chief Retail Officer, where a high degree of confidentiality, independent judgment, analytical thinking, strong verbal and written communication. Initiative and tact must be exercised. Must have some knowledge of retail branch and back office operations related to contact centers, compliance, deposit accounts, check processing, debit cards, online banking, ACH, credit cards, CRM, and remote deposit capture. Ability to compose, edit, maintain and clarify written documents related to complaints, customer correspondence, reports, risk assessments, and bank policies. Act as liaison between the CRO and department/unit employees to achieve deadlines associated with written documentation.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Performing day-to-day administrative activities such as screening telephone calls, filing, correspondence, requisitioning supplies, and expense vouchers
2. Supporting activities in the retail area, including but not limited to vendor relationships, preparing reports and presentations, analyzing data and Bank event participation
3. Maintaining and managing executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
4. Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* Requires a bachelor's degree and 2 - 3 years of administrative support experience.
* Excellent analytical, computer/word processing (i.e. excel, word, etc.) and data base management skills
* Strong verbal and written communication skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an Equal Opportunity Employer M/F/D/V.
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POSITION SUMMARY: Provides extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-sell existing products and loan referrals.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Serves customers at a window, processes a variety of customer transactions within approved limits, balances cash and transactions.
* Receives commercial and individual checking deposits, verifies cash and endorsements, issues receipts either at the window or by mail.
* Accepts checks for cashing or paying, verifies endorsements validity, availability of funds and makes changes. Refers large or unusual or questionable transactions to the supervisor. Receives savings and club deposits, pays withdrawals after verifying balances and signatures.
* Receives mortgage, installment loan, cash reserve or any other payments, checking the due date.
* Sells money orders, treasurer's check, US savings bonds, and traveler's checks.
* Receives US savings bonds for payment.
* Receives checks for certification.
* Cross sells the banks services whenever possible.
* Make concentrated effort to solve customer problems.
* May perform related clerical functions such as filing signature cards, or typing duties as requested by the supervisor.

MINIMUM QUALIFICATIONS:
High School Diploma or GED required. Associate's Degree or equivalent a plus. 2 years of cash handling and customer service experience in retail environment required. 1 year of banking experience a plus.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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OneUnited Bank is seeking an individual for an exciting opportunity to work as an intern at America's largest Black owned bank. The Human Resources Intern will assist members of the Human Resources team with functions relating to Recruitment, Onboarding, and general administrative support for HR area. This is an ideal opportunity for an undergraduate student to gain experience in a technology driven business environment.

ESSENTIAL JOB FUNCTIONS
Recruitment and Onboarding
* Coordinate interviews
* Handle administrative recruiting task (background screenings, preparing new hire packages, etc.)
* Assist with the implementation of applicant tracking system

QUALIFICATIONS
Currently enrolled (rising freshman or above) in a Bachelor's degree program majoring in Business Management, Human Resources, Marketing or related business area of study.

EXPERIENCE/SKILLS:
* Must have strong writing skills/ability to express ideas clearly with excellent verbal skills
* Attention to detail and ability to multi-task,
* Proficiency in computer programs, specifically Microsoft Office (Word, PowerPoint, and Excel).
* Database experience preferred

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status

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POSITION SUMMARY:
Responsibilities include documenting and funding loans in accordance with the banks policies and procedures.

ESSENTIAL JOB FUNCTIONS:
* Receives loan files for all loans after approval
* Opens escrow and title
* Prepares loan documents for loans upon satisfaction of conditions set at time of approval in accordance with the bank's policies and procedures
* Provides loan documents and funding conditions/instructions to escrow
* Coordinates with escrow and monitors the progress of the loan until final closing
* Reviews signed loan documents upon receipt from escrow and resolves issues prior to funding
* Prepares outgoing wire instructions and submits wire instructions to Accounting Department
* Reviews funded loan files prior to submission to the Loan Servicing Department and/or handling by the Secondary Marketing Representative
* Works closely with loan underwriters and processors to ensure effective completion of loan origination process

MINIMUM QUALIFICATIONS:
* High School Diploma or GED requred. Associate's Degree or equivalent a plus.
* Minimum of one-year mortgage lending experience
* Good communication and interpersonal skills
* Computer literacy preferred.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Manage a mixed portfolio of Commercial Real Estate (CRE), Multi-family (MF), and Commercial and Industrial/Investment (CandI) loans. Perform annual credit reviews and site inspections; identify possible risks, recommend and implement loan workout strategies and loan modifications, collateral releases, and identify possible risks. Will also recommend and implement loan workout strategies.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Perform analysis on various types of financial statements and reports, to evaluate property's cash flow position and borrower/guarantor's financial soundness;
* Conduct internal collateral evaluation utilizing current market data;
* Conduct fair value analysis as well as impairment test;
* Form action plans to actively manage troubled assets and follow through with actual resolution;
* Perform on-site inspections.
* Prepare credit memoranda that accurately present pertinent credit risks and make classification recommendations to the Internal Asset Review Committee;
* Prepare information for the Allowance for Loan Losses Summary Report.
* Must have strong negotiation skills and the ability to handle complex credits and borrower situations. Evaluate existing borrower credit requests within established performance standards.
* Maintain compliance with the bank's policies and procedures and regulatory requirements in order to achieve satisfactory ratings from internal and external auditors.
* Participate in various projects as needed.

MINIMUM QUALIFICATIONS:
* B.A. Business Administration with Finance emphasis or equivalent Minimum 5+ years experience in credit risk management and/or workout of multifamily and commercial real estate loans;
* Experience and demonstrated technical skill and knowledge in the following areas: o Income property loan underwriting including property cash flow analysis, complex global relationship review, financial statements analysis of borrower and guarantor, collateral evaluation modules and credit review write-up;
* Experience and knowledge in loan classification, fair value analysis, accounting and regulatory guidelines associated with classified credits;
* Experience and knowledge of legal proceedings including foreclosure and bankruptcy proceedings;
* Thorough understanding and experience in various types of loan workouts.
* Strong problem solving and analytical skills
* Strong negotiation skills and the ability to handle complex credits and borrower situations
* Excellent written and oral presentation skills
* Ability to organize and work concurrently on multiple projects
* Proficient in the use of software including Excel and Word
* Strong communication skills, both written and verbal
* Self-starter and must be able to work efficiently in a fast paced and changing environment

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.


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OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by:
* Handling customer inquiries and questions via verbal and written communication.
* Utilize Salesforce to gather customer data and update customer profile.
* Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* College student pursuing an Associate or Bachelor's - all majors considered
* Relevant work or internship experience in retail sales, customer service or finance role
* Ability to learn quickly and take action in a fast-paced environment
* Strong verbal and written communication skills
* Effective sales skills (professional, assertive, confident, driven)
* Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY:
Responsible for ensuring the Bank's lending compliance efforts meet regulatory and legal requirements.

ESSENTIAL JOB FUNCTIONS:
* Accurately assess and report the practices of the Bank's lending areas (Loan Origination and Loan Service) adhere to the lending compliance policies and procedures;
* Contribute to the development of lending compliance training programs;
* Develop / Implement internal monitoring and tracking programs for all lending compliance regulations;
* Daily review and monitoring of bank-wide reports;
* Responsible to monitor and assist various departments is controlling risk associated with lending compliance and maintaining self testing documentation on the same;
* Responsible to assist the Loan area in achieving a “satisfactory” or better audit rating for operational and compliance audits and to immediately implement corrective action to remedy deficiencies reported by the auditors (subject to the concurrence of Compliance Officer).
* Responsible to study and understand all lending compliance regulatory changes and to implement timely changes in Loan Origination or Loan Servicing practices or servicing policies and procedures as may be necessary to maintain a satisfactory level of regulatory compliance. Oversee self-testing measures and reports to the Compliance Officer on the effectiveness of lending compliance programs for Loan Origination/Servicing related functions.
* Consistently reviews the work of Loan Origination/Servicing employees to ensure that prudent controls are maintained and to prevent internal fraud or defalcation.

MINIMUM QUALIFICATIONS:
2-4 years banking compliance experience
College degree (preferably)
Excellent oral and written communication skills
Proven ability to collaborate with many departments.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular Attendance
* Travel by car, airplane, and bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops,
seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.


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POSITION SUMMARY:
Responsible for servicing high risk and time sensitive functions within the Service Fulfilment unit of Central Operations. Fulfill requests within a timely manner while adhering to regulatory and legal requirements associated with legal orders, remote check deposits, new online accounts, back up withholding, Reg. D monitoring, incoming wires, Reg. E claims, listing service deposit operations, and online banking operations. Service help desk tickets, research requests, deposit verifications, IRA administration duties, and various reports related to deposit accounts (escheatment, missing tax identifications, account losses, etc.) The position requires strong organizational skills, good judgment, time management, and a strong commitment to excellent customer service.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
Monitoring and processing checks received as a remote deposit, posting incoming wires, managing online banking and remote deposit access and limits, responding to subpoenas, processing holds and remitting funds for garnishments, opening new accounts, servicing online and listing service accounts, processing and researching Reg. E claims, managing inactive account notices and account escheatment, servicing help desk tickets, processing return mail. Will perform one or more of the following functions on a daily basis to comply with bank policy and procedure and Federal and State laws and regulations:

* REG E Disputes/claims-Responsible for responding to and resolving customer electronic fund transfer disputes within the regulatory guidelines
*Process legal requests within required time frames adhering to orders contained within the request
Perform research as required to resolve help desk tickets (provide copies, research)
* Review and reconcile remote deposit transactions, general ledger postings, and hold notices
* Process new account requests and request for account closure, for online and listing service customers
* Register customers for online banking, remote deposit, and related services in compliance with approved risk models and bank policy/procedure
* Prepare escheatment reports, process responses to escheatment letters
* Process deposit related return mail
* Communicate with branch staff, finance department and customers to promote exceptional customer service
* Prepare department reports detailing discrepancies and unresolved errors
* Analyze bank records to provide information, validate transactions or determine sources of transactions
* Perform back up functions during staff shortages
* Perform related and other duties as assigned

MINIMUM QUALIFICATIONS:
* Minimum high school education
* Minimum of five years of banking experience preferably in an operations setting
* Excellent communication skills, both written and oral with peers, supervisors, management and outside vendors
* Proficient in computer skills including Word, Excel, other bank related software
* Comprehension of branch and back office operations as well as policies, regulations, systems, standards and procedures
* Ability to recognize and identify possible fraud and other potential loss situations and notify supervisor
* Ability to perform assigned functions in a multi-state and multi-bank environment
* Ability to arrange and plan duties to meet regulatory and bank deadlines.


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Responsible for processing single family real estate loan requests from origination to closing in accordance with FNMA guidelines and Bank Policy. Assembles and verifies accuracy of documentation for single family mortgage loans.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:

1. Broad understanding of single family mortgage loans, knowledge of federal lending regulations, and guidelines for conventional
2. Manage pipeline of single family loan applications and perform a wide variety of duties related to loan processing including file documentation, vendor interactions, proactive customer communication, and clearing of underwriter conditions.
3. Ensure accurate, complete, and timely loan data is entered into the loan origination system. Requires strong communication skills to notate files, track documents, and update loan status.
4. Strong organizational skills with the ability to work independently to handle multiple tasks and files simultaneously. Ability to work in an environment that requires a high volume of transactions that are time sensitive.
5. Review applications for completeness, request deficient documentation from applicants, issue initial disclosures, order escrow, title, and credit., meet department objectives for loan closing.
6. Generate reports (e.g., suspense, monthly expense reports, rate sheets, and pipeline).
7. Other duties as assigned

MINIMUM QUALIFICATIONS:

* High School Diploma or GED required, Associate's Degree or equivalent a plus.
* Minimum of 3 years mortgage processing or lending experience, good communication and interpersonal skills, and computer literacy preferred.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Perform a variety of customer service duties in a centralized, high volume environment via telephone, Internet, and fax.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Assist customers with a variety of banking transactions including providing account information, answering questions about products and services, responding to problems and selling/cross-selling bank products and services.
* Promote use of automated self-service products such as ATM, VRU, internet banking, etc.
* Maintain service standards as required by position benchmarks for customer service, call abandonment, turnaround time, accuracy and follow up.

MINIMUM QUALIFICATIONS:
Must have a High School Diploma or equivalent and 2 years of experience in retail banking (call center experience preferred). Must have a positive attitude with excellent customer service skills, the ability to learn, to multitask, to get along with people, and the ability to identify cross-selling opportunities and sell our products and services. Requires close attention to detail, outstanding communication (listening, verbal, and written) and strong interpersonal skills. Must have strong PC and Math aptitude. Must have the ability to work independently.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other legally protected status
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Are you creative, motivated and eager to learn and grow within the digital marketing design space? OneUnited Bank is looking for graphic design intern to assist the social media team with the creation of all visuals across the bank's social media and digital marketing platforms such as but not limited to social media graphics, print materials, website graphics while adhering to OUB branded templates (fonts, colors, etc.)

Skills and Experience

Minimum of two years of graphic design course work
Must be comfortable working in Photoshop, InDesign and Illustrator
Ability to work under pressure and meet deadlines while taking direction and feedback to adhere to OneUnited Bank's standards and branding
Creative mind and willingness to think outside the box and bring new ideas to the table
Must be currently enrolled in an accredited college or university
Interns need to be comfortable working in a Mac environment
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.
Submit Now
Submit your resume for this position!
OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by:
* Handling customer inquiries and questions via verbal and written communication.
* Utilize Salesforce to gather customer data and update customer profile.
* Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* College student pursuing an Associate or Bachelor's - all majors considered
* Relevant work or internship experience in retail sales, customer service or finance role
* Ability to learn quickly and take action in a fast-paced environment
* Strong verbal and written communication skills
* Effective sales skills (professional, assertive, confident, driven)
* Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Submit Now
Submit your resume for this position!
RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Support the implementation and growth of a comprehensive social and digital media marketing communications strategy to increase brand awareness and new customer acquisition through active management of the Bank's digital communication platforms; email, web, social, and mobile.
* Maintain a consistent brand voice across all content published on the Bank's customer-facing social and digital media channels.
* Plan, design, execute, and elevate customer journeys including, but not limited to, SMS Messaging, Mobile App Push Notification, and Email Lead Generation and Conversions to support the Bank's customer growth goals.
* Support the development and execution of the Bank's marketing communications calendar content including blog posts, online advertising, website landing pages and blog posts, email blasts, and social media posts.
* Identify new opportunities in social and digital media for the Bank to advantageously utilize for customer acquisition and brand awareness.
* Monitoring the performance of the Bank's digital communications and marketing efforts with reporting and analysis on key metrics to aid in the refinement of the bank's digital marketing and messaging strategy
* Identify and implement new digital communication strategies and tactics that are aligned with the Bank's current marketing and messaging initiatives
* Excel in a fast-paced, high production environment
* Detail-oriented, organized, self-motivated and focused on success
 

Position Requirements:
The ideal candidate will possess the following experience:

* Bachelor's degree
* At least 2 years of social media content building experience
* At least 2 year of social media community management experience
* Excellent verbal and written communication skills (including proofreading and reporting)
* Experience creating and executing customer email journeys using Salesforce Marketing Cloud or comparable digital marketing platforms (Hubspot, Marketo, Eloqua, etc.,)
* Experience using social media management platforms Sprout Social or Salesforce Social Studio or comparable social media management platforms (Hootsuite, Agora Pulse, etc.,)
* Experience working with MS Office and/or Apple iWork
* At least 2 years of experience working with WordPress or similar web CMSs
* Experience with Adobe Photoshop, Adobe Illustrator, and Adobe InDesign
* Experience with video creation/editing for social media and the web (GIFs, Instagram Stories, etc.,)
* Expert experience working in a Mac environment


The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an Equal Opportunity Employer M/F/D/V
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The Social Media Intern will be responsible for maintaining daily activity such as posts / tweets to all applicable social media outlets. Individuals should be enthusiastic, service oriented and eager to learn and grow. Strong writing and verbal skills are imperative, the ability to multi-task effectively is a must, along with an appreciation and understanding of the digital marketplace

Duties include but are not limited to:
* Developing and scheduling content for posting on all designated social media outlets including creative, monitoring online competitor presences / perceptions, reporting trending topics and other relevant online data
* Maintaining posting schedules, and researching relevant industry news for the social media editorial calendar
* Identifying influencers across all social channels.

QUALIFICATIONS:
* Must be currently enrolled in an accredited college or university
* Detail-oriented, Organized, Self-motivated and Focused on Success
* Excellent Verbal and Written Communication Skills (including proofreading), Reporting, Multi-tasking
* Familiar with Social Media platforms (Blog, Facebook, Twitter, LinkedIn, Google+, YouTube, and Instagram), SproutSocial
* Experience with Excel
* Familiar with Photoshop
* Video creation/editing experience a plus

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other legally protected status
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POSITION SUMMARY: Perform a variety of complex customer service duties in a centralized, high volume environment by phone, Internet, and fax. Act as the primary training mentor and knowledge resource for all contact center agents.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
Assist customers with a variety of informational requests and support their use of bank services to conduct banking transactions including providing detailed account information, researching transactions, ordering statements, providing deposit and credit card application status, handling ACH and check stop payments, accepting reg. e disputes , handling service complaints, reversing bank fees as appropriate based on fair and equitable assessment of the service situation, setting up and maintaining VRU access, resetting VRU and online banking passwords.

Direct customers to the appropriate third party service provider to support their needs, answer detailed questions about the features and benefits of all bank products and services.

Cross sell services based on the needs expressed by the customer and those identified during interactions.

Promote the use of self service banking such as Mobile Banking, ATMs , VRU, Internet Banking, Digital Wallet, Online Deposit Account Origination, Online Check Ordering, Foreign ATM locations, Visa Debit Rewards, Online Financial Literacy, and our Advocate Program, etc.

Assist with training of call center agents in all INSIGHT functions, customer authentication rules, and all operational tasks, ensure an operating knowledge of all compliance related functions (GLBA, Reg. E, Privacy, BSA, SAR, etc.)

MINIMUM QUALIFICATIONS:
High school diploma required and 3 - 5 years banking experience. 2+ years of experience in contact center operations. Must have a positive attitude with excellent customer service and interpersonal skills, the ability to learn quickly and teach others effectively. Have the ability to multitask, to maintain customer confidentiality and privacy, and the ability to identify and execute cross-selling opportunities. The position requires the ability to pay close attention to details, execute basic communication skills associated with good customer service (listening, formulating verbal responses and complete service request to central operations in writing, even when scripted). Must have proficient PC skills. Experience with Microsoft Word, Excel, Outlook and SalesForce preferred.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status

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POSITION SUMMARY:
Responsible for developing, updating, and scaling the brand website for the Bank.

Responsibilities:
* Support the implementation and growth of a comprehensive social media marketing strategy to increase brand awareness and new customer acquisition through active management and scaling of the brand website
* Maintain a consistent brand voice, tone, and visual aesthetic across all content published on the Bank's website
* Support the development and execution of the Bank's marketing communications content including blog posts, eBooks, online advertising, and website content
* Identify new opportunities in web technologies/trends for the Bank to advantageously utilize for customer acquisition and brand awareness
* Monitoring the performance of the Bank's website (including but not limited to Search Engine Optimization, load speeds, etc.,) with reporting and analysis on key metrics to aid in the refinement of the site overall
* Identify and engage influencers that are aligned with the Banks current marketing and messaging initiatives
* Using scripting or authoring languages, management tools, content creation tools, applications and digital media
* Working with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions
* Performing Website updates through existing lifecycle process
* Editing, writing, or designing Website content, and working team members who produce content
* Maintaining an understanding of the latest Web design trends and programming practices
* Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction
* Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems
* Excel in a fast-paced, high production environment
* Detail-oriented, organized, self-motivated and focused on success

Position Requirements:
The ideal candidate will possess the following experience:

* Bachelor's degree in Web Development or related field, or relevant experience
* Demonstrable experience working within WordPress environments
* Proficient in PHP, JavaScript, JQuery, HTML, and CSS
* Proficient in My SQL
* Knowledge of Search Engine Optimization
* Dedicated team player
* Able to solve complex problems
* High degree of independent judgment
* Able to develop ideas and processes and clearly express them.
* Excellent verbal and written communication skills (including proofreading and debugging)
* Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
* Experience working with MS Office
* Experience with Adobe Photoshop a plus

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.



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CRITICAL REQUIREMENTS:

* Proven leadership as a systems administrator managing production network infrastructure and security.
* Strong project and vendor management skills.
* Excellent communication skills and experience converting practice into technical documentation.
* Commitment to excellence and passion for implementing new technologies securely at scale.

JOB SUMMARY:

OneUnited Bank is the largest black owned bank in the country and has implemented state of the art technology to deliver our products and services to a national customer base. The IT Security and Operations Engineer's is a critical role in ensuring those systems are both available and operating in a secure manner.

The IT Security and Operations Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure through both direct execution of tasks and the management of strategic partners. This individual's expertise in both on premise and cloud infrastructure is expected
to enable continuing innovation within the infrastructure.

Due to OneUnited Bank's robust hybrid cloud network environment, critical segments of the infrastructure have been entrusted to strategic partners and the bank leverages solutions that include SaaS, PaaS, IaaS, and SDWAN. This individual is accountable managing the vendor relationships that comprise that hybrid cloud environment as well as being responsible for the internal devices that support OneUnited Bank's infrastructure and retail branches.

Some of the daily responsibilities include monitoring the availability and system integrity of production infrastructure, project management lead for infrastructure projects, reviewing security reports, remediation of vulnerabilities and missing patches, overseeing daily backup operations, manage user security profiles including new hires and terminations, technical documentation and act as escalation point for internal user support.

KNOWLEDGE/SKILLS:
* Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.
* Previous experience with vendor management and coordinating vendor activities
* Experience working in a highly regulated industry a plus.
* At least three years of experience an IT related role within security operations and network management.
* Understanding and experience with the following:
1. Content filtering
2. Communications between Security Zone
3. Building URL filtering policies
4. SSL inspection
5. Rule Placement
6. Data Loss Prevention
* Deep knowledge of Operating Systems, Network infrastructure and IT Security solutions
* Working knowledge of Cisco and HP switches and routers
* Working knowledge of incident management, case management and investigation practices
* Strong knowledge and hands-on experience with the following skillsets:
1. Firewalls
2. VPNs
3. DNS
4. DHCP
5. VLANs
6. Group Policy
7. VMWare
8. SAN - EqualLogic experience preferred
9. VoIP - Mitel/Shoretel Connect experience preferred
10. Wireless services and authentication - Cisco Meraki experience preferred
11. Cloud infrastructure - Velocloud, Salesforce, Rackspace Cloud, etc.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, and Visio) and Office 365 configuration
* Strong oral and written communication skills with the ability to communicate at all levels of the organization.


WORKING CONDITIONS/PHYSICAL EFFORT:

* Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
* No regular travel required, but periodic travel is necessary.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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OneUnited Bank is seeking college students for an exciting opportunity to work in the retail branches at America's largest black-owned bank. Students will learn about banking, branch operations, service and sales. Students should be enthusiastic, service oriented and eager to learn and grow. This is a paid internship.

RESPONSIBILITIES AND ACCOUNTABILITIES include but are not limited to providing extraordinary customer service by:
* Handling customer inquiries and questions via verbal and written communication.
* Utilize Salesforce to gather customer data and update customer profile.
* Completion of special projects as assigned

MINIMUM QUALIFICATIONS:
* College student pursuing an Associate or Bachelor's - all majors considered
* Relevant work or internship experience in retail sales, customer service or finance role
* Ability to learn quickly and take action in a fast-paced environment
* Strong verbal and written communication skills
* Effective sales skills (professional, assertive, confident, driven)
* Excellent computer and analytical skills

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Supervise the day to day operations of the retail store including security, customer service, cash operations, new accounts, and teller transactions while ensuring compliance with the CTR and MIL requirements of BSA. Manage the staffing schedule, cash needs of the branch, and provide customer service on a variety of relatively complex transactions; opening and cross selling of all deposit accounts, while handling customer basic questions. Coach staff to meet deposit and loan opportunity thresholds. Participate in the referral of loans and credit card applications. Audit new account documents, audit dormant report monthly with Branch Manager, participate in interviewing candidates for hire, assist in the coaching and development of all branch staff. Responsible for accurate and timely filing of all currency transaction reports for cash transactions over $10,000. Responsible for the management of the branch during Branch Manager absence. Train the staff on basic job functions, utilizing In-Branch training for new hire training and reinforcing knowledge and tools implemented through compliance and retail training. May represent Bank in community/economic development activities and initiatives. Proficient in Insight system, branch capture and basic business software.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Directs daily operations, maintaining adequate staff, supervising all branch staff and branch balancing settlements. Insures proper cash requirements and that of other negotiable instruments. Assign routine tasks to subordinates. Monitor completion of all routine activities. Control operating charge-offs, teller overages and shortages, and other cash items.
2. Responsible for maintaining a desired level of quality service to customers. Handle inquiries from subordinates regarding customer service; customer's complaints, and daily correspondence. Initiates potential new customer contacts.
3. Manage the accurate and timely filing of currency transaction reports (CTR's) by actively reviewing the MS Cash report daily, the daily CTR e-mail from Retail Administration, and by maintaining a competent level of CTR performance according to the CTR Certification Program for Customer Service Managers.
4. Assist in developing and implementing methods to attain sales goals. Achieve assigned individual goals and motivate staff to achieve goals. Recommend branch procedural improvements.
5. Give feedback on staff performance and recommend transfer, termination, and other disciplinary actions and promotion of staff.
6. Participate in community and business organizations.

MINIMUM QUALIFICATIONS:
Associate's Degree or equivalent required, Bachelor's Degree preferred. A minimum of 5 years of banking experience which includes some time in a leadership role. Proven sales and leadership skills.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Provides extraordinary customer service by processing basic transactions and handling customer inquiries and questions. May be asked to perform various sales activities such as cross-sell existing products and loan referrals.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
* Serves customers at a window, processes a variety of customer transactions within approved limits, balances cash and transactions.
* Receives commercial and individual checking deposits, verifies cash and endorsements, issues receipts either at the window or by mail.
* Accepts checks for cashing or paying, verifies endorsements validity, availability of funds and makes changes. Refers large or unusual or questionable transactions to the supervisor. Receives savings and club deposits, pays withdrawals after verifying balances and signatures.
* Receives mortgage, installment loan, cash reserve or any other payments, checking the due date.
* Sells money orders, treasurer's check, US savings bonds, and traveler's checks.
* Receives US savings bonds for payment.
* Receives checks for certification.
* Cross sells the banks services whenever possible.
* Make concentrated effort to solve customer problems.
* May perform related clerical functions such as filing signature cards, or typing duties as requested by the supervisor.

MINIMUM QUALIFICATIONS:
High School Diploma or GED required. Associate's Degree or equivalent a plus. 2 years of cash handling and customer service experience in retail environment required. 1 year of banking experience a plus.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to orally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations,
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties,
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.
OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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POSITION SUMMARY: Supervise the day to day operations of the retail store including security, customer service, cash operations, new accounts, and teller transactions while ensuring compliance with the CTR and MIL requirements of BSA. Manage the staffing schedule, cash needs of the branch, and provide customer service on a variety of relatively complex transactions; opening and cross selling of all deposit accounts, while handling customer basic questions. Coach staff to meet deposit and loan opportunity thresholds. Participate in the referral of loans and credit card applications. Audit new account documents, audit dormant report monthly with Branch Manager, participate in interviewing candidates for hire, assist in the coaching and development of all branch staff. Responsible for accurate and timely filing of all currency transaction reports for cash transactions over $10,000. Responsible for the management of the branch during Branch Manager absence. Train the staff on basic job functions, utilizing In-Branch training for new hire training and reinforcing knowledge and tools implemented through compliance and retail training. May represent Bank in community/economic development activities and initiatives. Proficient in Insight system, branch capture and basic business software.

RESPONSIBILITIES AND ACCOUNTABILITIES - essential job functions include but are not limited to:
1. Directs daily operations, maintaining adequate staff, supervising all branch staff and branch balancing settlements. Insures proper cash requirements and that of other negotiable instruments. Assign routine tasks to subordinates. Monitor completion of all routine activities. Control operating charge-offs, teller overages and shortages, and other cash items.
2. Responsible for maintaining a desired level of quality service to customers. Handle inquiries from subordinates regarding customer service; customer's complaints, and daily correspondence. Initiates potential new customer contacts.
3. Manage the accurate and timely filing of currency transaction reports (CTR's) by actively reviewing the MS Cash report daily, the daily CTR e-mail from Retail Administration, and by maintaining a competent level of CTR performance according to the CTR Certification Program for Customer Service Managers.
4. Assist in developing and implementing methods to attain sales goals. Achieve assigned individual goals and motivate staff to achieve goals. Recommend branch procedural improvements.
5. Give feedback on staff performance and recommend transfer, termination, and other disciplinary actions and promotion of staff.
6. Participate in community and business organizations.

MINIMUM QUALIFICATIONS:
Associate's Degree or equivalent required, Bachelor's Degree preferred. A minimum of 5 years of banking experience which includes some time in a leadership role. Proven sales and leadership skills.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the Bank:
* Ability to verbally communicate effectively with others,
* Ability to communicate effectively in writing, using the English language.
* Ability to accurately count and perform arithmetic calculations.
* Ability to work cooperatively with colleagues and supervisory staffs at all levels,
* Exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties,
* Ability to use various types of equipment/supplies to include, but not limited to, computers, pens, pencils, calculators, telephone, etc. to accomplish job duties.
* Regular attendance
* Travel by car, airplane, bus or train to other Bank offices and on occasion, to other sites to attend meetings, conferences, workshops, seminars, etc.

The Bank is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

OneUnited Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
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