Privacy & Security

As a OneUnited Bank customer, your privacy and security always come first. We are committed to your safety and protection. Find out how we protect you and how you can protect yourself by recognizing, preventing, and reporting fraudulent activity.

 
Report a lost
or stolen debit, credit
or ATM card
To report a lost or stolen OneUnited Bank ATM card, call 1-877-One-United or 1-877-663-8648.
Select Menu Option 2
To report a lost or stolen OneUnited Bank Visa Debit Card, call 1-877-One-United or 1-877-663-8648.
Select Menu Option 2
To report a lost or stolen UNITY Visa Credit Card, call 1-800-94-Unity or 1-800-948-6489.
Report loss,
fraud, and
identity theft
If you suspect that you’re the victim of fraud, you should report it immediately by contacting us at
1-877-One-United or 1-877-663-8648.
Privacy PolicyOneUnited Bank understands that your trust in us is our most important asset. In order to preserve that trust, we want you to clearly understand what information we collect; how we use it and the measures we take to protect it.

View our Privacy Policy here.

Security StatementOneUnited Bank is dedicated to creating the most secure online environment possible. We are committed to protecting the confidentiality of your information by using state-of-the-art technology, 24×7 (24 hours/day x 7 days/week) monitoring and using proven security methods to help ensure that your online sessions are secure.
Terms and ConditionsBY ACCESSING AND USING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY OUR TERMS AND CONDITIONS
Children’s Online Privacy Protection ActOneUnited Bank requires that all users of its online services be 18 years of age or older and OneUnited Bank does not offer online services to anyone under the age of 18. Further, OneUnited Bank does not share personal non-public information regarding any consumer, customer or account holder under the age of 18 years of age except as required by law. OneUnited Bank’s Financial Literacy Essay Contest for Youth requires parental approval.